Terms of Service

By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our services or use our website.

We may update these terms from time to time. Your continued use of the website after any modifications indicates your acceptance of the updated terms.

Iratation Labs provides custom software development, school management systems, website development, and maintenance services. The specific details, scope, deliverables, and timelines of each project will be outlined in a separate written agreement, proposal, or statement of work.

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice, though we will strive to provide reasonable advance notice where feasible.

You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to:

• Use services in any way that violates applicable local, national, or international laws
• Attempt to gain unauthorized access to our systems, networks, or accounts
• Interfere with or disrupt the proper working of our services or infrastructure
• Misrepresent your identity, organization, or affiliation
• Use our services to infringe on the intellectual property or privacy rights of others
• Upload or transmit malicious code, viruses, or harmful content
• Reverse engineer, decompile, or attempt to extract source code from our proprietary software without permission

4.1 Our Intellectual Property

All content on this website, including text, graphics, logos, icons, images, and software, is the property of Iratation Labs or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

4.2 Client Intellectual Property

Upon full payment of all fees, the client owns the custom software developed specifically for them under a project agreement. However, we retain ownership of any pre-existing code, frameworks, libraries, tools, or methodologies used in the development process, unless otherwise agreed in writing.

We may reuse non-confidential, general-purpose code components in future projects.

We agree to keep confidential all non-public information provided by our clients. This includes:

• Business processes, workflows, and strategies
• Organizational data, records, and metrics
• Project requirements, specifications, and documentation
• Any information explicitly marked as confidential

Both parties agree to maintain confidentiality for the duration of the engagement and for a period of three (3) years thereafter, unless a longer period is required by law or a separate non-disclosure agreement.

Payment terms will be outlined in individual project proposals or agreements. Generally, unless otherwise specified:

• A non-refundable deposit is required to begin work (typically 50% of project cost)
• The remaining balance is due upon project completion, before final delivery or deployment
• Ongoing maintenance and support services are billed monthly or annually in advance
• Late payments may incur interest or suspension of services

All fees are exclusive of applicable taxes, which will be added where required by law.

To the fullest extent permitted by law, Iratation Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to the use of our services.

Our total liability, whether in contract, tort, or otherwise, shall not exceed the total amount paid by the client for the specific service giving rise to the claim during the twelve (12) months preceding the event.

We warrant that our custom software will function substantially in accordance with the agreed specifications for a period of thirty (30) days after deployment or final delivery. During this period, we will fix any bugs or errors at no additional cost, provided that such issues are reported in writing and are not caused by misuse, third-party modifications, or external factors.

This warranty does not cover general maintenance, feature additions, or integration with third-party systems not specified in the original agreement.

Either party may terminate services with written notice. Upon termination:

• The client must pay for all work completed up to the termination date, including any outstanding invoices
• We will deliver all completed work, source code (if applicable per agreement), and documentation to the client, provided all payments are settled
• Confidentiality obligations and any provisions intended to survive termination will continue
• Any licenses or rights granted to the client cease, except for those explicitly stated otherwise

These terms shall be governed by and construed in accordance with the laws of the Republic of Uganda, without regard to its conflict of law principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Kampala, Uganda.

We reserve the right to modify or replace these terms at any time. Changes will be effective immediately upon posting on this page, with an updated revision date. For material changes, we will provide a notice on our website or contact you directly if feasible.

Your continued use of our website or services after any changes constitutes acceptance of the revised terms.

If you have questions about these terms, or need to discuss any part of your engagement, contact us at:

We aim to resolve any concerns fairly and transparently. Please reach out before taking any formal action.