How can we help?
We're here to assist with any questions, issues, or requests. Reach out through any of the channels below, or browse the FAQs.
Choose how you'd like to reach us.
Three ways to get support. Pick whichever is fastest for your situation.
Email Support
Send us the details of your issue, question, or request. Best for anything that needs screenshots or attachments.
info@iratation.comPhone Support
Call us during business hours for immediate assistance. Best for urgent issues that can't wait.
+256 747 353 534Chat with our team for quick questions, screenshots, or clarifications. Best for short back-and-forth.
Start a chatFrequently asked questions.
Quick answers to the things we get asked most.
Email us at info@iratation.com with a description of the issue, screenshots if possible, and the steps to reproduce it. We'll investigate and respond within one business day.
We provide security updates regularly and feature enhancements based on your support plan. Priority and Dedicated plans receive more frequent updates.
Yes — we encourage clients to suggest new features. Feature requests are evaluated and prioritised based on your support plan.
Use the "Forgot Password" link on the login page. If you still have trouble, contact support and we'll help you reset it.
Yes — we provide training sessions for new staff members. Contact us to schedule one for your team.
Tell us what you need.
Fill out the form and our team will get back to you promptly.
Thank you — we've received your request.
Our team will review it and get back to you within one business day.
Looking for something more substantial?
If you're considering ongoing maintenance or want to discuss a new system, we're ready to help.
We respond within one business day.